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Welcome to a franchise opportunity that can only be described as delectable. Cold Stone Creamery was listed #11 on Entrepreneur magazine's 2005 list of the "Fastest growing franchises in America".
It takes a very special person to be awarded a Cold Stone Creamery Franchise. That's because we consider our store owners our partners who will share in the continued success of Cold Stone Creamery. Our phenomenal success has only been possible because of our amazing franchisee community.
You provide the dedication and desire, and we'll supply the other ingredients:
Consider the profits that can be made by bringing our smooth, creamy ice cream Creations® to your community. Consider the possibilities for yourself and your family as you introduce the Ultimate Ice Cream Experience® to a host of eager customers.
So what has success looked like for Cold Stone Creamery?
The information presented may have changed since first published. We recommend that you always verify fees, investment amounts and offers with the business opportunity directly prior to making a decision to invest.
1. What training and ongoing support do you provide?
You want to know what happens after you pay the initial fee. A strong franchisor provides comprehensive pre-opening training, site-selection help, operational playbooks, and continuous assistance with marketing, technology, and supply chains.
2. What is the total initial investment, and did actual startup costs match the estimates in Item 7 of the FDD?
The Franchise Disclosure Document (FDD) lists estimated startup costs in Item 7, but real-world expenses can run higher. Asking how closely current owners tracked to these estimates reveals if you need extra working capital or if hidden fees exist.
3. How do royalties and local/national marketing fees impact profitability?
You need to understand ongoing financial obligations-such as monthly royalty percentages and ad fund contributions-and evaluate whether the brand value and support justify cutting into your profit margins.
4. What are the common challenges new franchisees face, and how do you help them overcome them?
Transparent franchisors will openly discuss real hurdles like local competition, tight labor markets, or supply chain bottlenecks, and show you the exact playbook or field support they offer to solve them as well as allowing you to speak with other franchisees.
5. How many franchise locations have closed or left the system in the past few years, and why?
High turnover, store closures, or quiet franchise exits are major red flags. This question measures system stability, territory health, and whether the corporate team addresses struggling owners or lets them fail.