
If you are looking for information on the The Utility Company franchise business opportunity, The Utility Company franchises or The Utility Company franchising , then you have come to the right place.
The Utility Company is a single-source provider of technology, communications and business management solutions for small and medium-sized businesses (SMB) across North America. Our Connected Office Technology-as-a-Service® program provides a single point of contact for ALL things technology delivering the required hardware, software and service for a monthly fixed fee per user.
Our Beyond Managed Services® franchise opportunity provides entrepreneurs with a complete business-in-a-box to build high-value monthly recurring managed IT service revenues. Become the exclusive Utility Service Provider in your market!
"The Utility Company has the 'system' to deliver high-quality, profitable, fixed-fee managed IT services, while also looking to the future with their single-source provider model. My advice to any entrepreneur wanting to actually build a business that they can one day sell is to take a look at Beyond Managed Services."
Mark McIntyre
Toronto, Ontario
"We signed on with The Utility Company after dismissing our IT support person, then giving up on our break-fix provider. I like to say we went from 'in-house' to 'out-house' to the Utility model. This was our last alternative ... I don't know what else we could have tried but fortunately we've found our trusted business partner for ALL things technology. The Utility Company really is more than a technology service provider - they become a strategic partner, helping guide an organization in using their EXISTING technology more effectively."
Dan McDrummond
General Manager at JIT Manufacturing of Seattle
Becoming a Utility Service Provider, means having a complete business system with front and back-office support for sales, marketing, administration, network operations center, helpdesk and service management with 90% of the service catalog delivered remotely from head office, including:
Join the Utility Revolution by contacting us today!
The information presented may have changed since first published. We recommend that you always verify fees, investment amounts and offers with the business opportunity directly prior to making a decision to invest.
1. What training and ongoing support do you provide?
You want to know what happens after you pay the initial fee. A strong franchisor provides comprehensive pre-opening training, site-selection help, operational playbooks, and continuous assistance with marketing, technology, and supply chains.
2. What is the total initial investment, and did actual startup costs match the estimates in Item 7 of the FDD?
The Franchise Disclosure Document (FDD) lists estimated startup costs in Item 7, but real-world expenses can run higher. Asking how closely current owners tracked to these estimates reveals if you need extra working capital or if hidden fees exist.
3. How do royalties and local/national marketing fees impact profitability?
You need to understand ongoing financial obligations-such as monthly royalty percentages and ad fund contributions-and evaluate whether the brand value and support justify cutting into your profit margins.
4. What are the common challenges new franchisees face, and how do you help them overcome them?
Transparent franchisors will openly discuss real hurdles like local competition, tight labor markets, or supply chain bottlenecks, and show you the exact playbook or field support they offer to solve them as well as allowing you to speak with other franchisees.
5. How many franchise locations have closed or left the system in the past few years, and why?
High turnover, store closures, or quiet franchise exits are major red flags. This question measures system stability, territory health, and whether the corporate team addresses struggling owners or lets them fail.