If you are looking for information on the Surface Specialists franchise business opportunity, Surface Specialist franchises or Surface Specialists franchising, then you have come to the right place.
Surface Specialists provides a Bathtub & Kitchen Repair
& Refinishing Franchise Opportunity
There are over 95 million homes in America, each of which has at least one bathroom and a kitchen. Considering these are the two most remodeled rooms in the house, demand definitely exists for bathtub & kitchen repair & refinishing. Add-in the numerous apartments, assisted living facilities, hotels, motels and tub manufacturers who require repairs and the demand for our services are evident.
Surface Specialists® offers customers the convenience of one-stop shopping! There is no need to waste time and money trying to co-ordinate schedules of separate contractors for each type of substrate. Fiberglass, acrylic, porcelain, PVC/ABS, cultured marble, Formica, ceramic tile; Surface Specialists® can repair or refinish them all in one trip, and in most cases at up to 80% off the cost of replacement.
New construction is another segment of the market in which Surface Specialists® excels. We are the ONLY franchisor in our industry offering full services to the new construction industry.
Our comprehensive three-week training program is designed to provide you with the necessary tools you will need to operate your own Surface Specialists® business. From the first day, you will experience on-the-job training, learning techniques essential to becoming an expert in the field. In addition, you will be provided with our confidential operations manual, classroom training and instructional videotapes to support your technical training.
Ongoing support is one of the best advantages that franchising has to offer over independent businesses. You have the entire network of Surface Specialists® franchises to count on for technical support. Any problem that you might experience, we have encountered and can help you resolve quickly.
Other forms of support include:
Through our experience, the unavoidable business mistakes have already been made, and worked out of the system. Additional factors that help to ensure your franchised business will be more successful than an independent start up business include:
Profit Centers essentially refer to the variety of services you may offer your customers. We truly believe the merit behind the old saying; "Don't put all your eggs in one basket". What might be a great service in one part of the country, may not take off so well in another.
Therefore, as a Surface Specialists® franchisee, you will not have to rely on only one service to support your business. We offer more profit centers than any other franchisor in our industry including:
The ability to provide all of these services enhances your positioning as the one-stop shop for customers remodeling alternatives. More importantly, it allows you to customize your business to your individual market, fill the niches not being met by your competition and increase your profit potential.
The information presented may have changed since first published. We recommend that you always verify fees, investment amounts and offers with the business opportunity directly prior to making a decision to invest.
1. What training and ongoing support do you provide?
You want to know what happens after you pay the initial fee. A strong franchisor provides comprehensive pre-opening training, site-selection help, operational playbooks, and continuous assistance with marketing, technology, and supply chains.
2. What is the total initial investment, and did actual startup costs match the estimates in Item 7 of the FDD?
The Franchise Disclosure Document (FDD) lists estimated startup costs in Item 7, but real-world expenses can run higher. Asking how closely current owners tracked to these estimates reveals if you need extra working capital or if hidden fees exist.
3. How do royalties and local/national marketing fees impact profitability?
You need to understand ongoing financial obligations-such as monthly royalty percentages and ad fund contributions-and evaluate whether the brand value and support justify cutting into your profit margins.
4. What are the common challenges new franchisees face, and how do you help them overcome them?
Transparent franchisors will openly discuss real hurdles like local competition, tight labor markets, or supply chain bottlenecks, and show you the exact playbook or field support they offer to solve them as well as allowing you to speak with other franchisees.
5. How many franchise locations have closed or left the system in the past few years, and why?
High turnover, store closures, or quiet franchise exits are major red flags. This question measures system stability, territory health, and whether the corporate team addresses struggling owners or lets them fail.
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