If you are looking for information on the Embassy Suites Hotels franchise business opportunity, Embassy Suites Hotel franchises or Embassy Suites franchising, then you have come to the right place.
A franchise relationship should be a long-term commitment made to benefit both parties. While both of us are contractually bound and governed solely by the terms of our license agreement together, Embassy Suites Hotels, part of the Hilton Hotels Corporation family (HHC) has created this statement of principles as a philosophy of and guideline for how we believe franchisors and franchisees should do business together.
Our core business principles are based upon such timeless values as teamwork, fair play, mutual respect and open communications. Franchising is a two-way street, and we understand that our franchise owners have expectations of us, just as we have expectations of them. The purpose of the HHC Principles of Franchising is to provide a clear definition of the expectations of the franchisor and franchisee to help us both build an even greater foundation for a solid, long-term relationship.
We will protect the value of our brands. In the final analysis, our brands are what distinguish us from the competition and are the reason our guests keep coming back to HHC, which helps both of us. We will not compromise on the quality of our brands and hotels.
We are committed to delivering outstanding service to our franchisees and to helping them maximize the value of the system. Our franchisees are our customers. Our goal is to deliver the same, common-sense service levels that we would expect for ourselves.
With spacious two-room suites and an impressive list of amenities, Embassy Suites Hotels® properties are a favorite choice for guests. And as the prominent brand in the upscale all-suite category with a cost-effective prototype, they're just as popular with investors.
When you develop an Embassy Suites Hotels® property, you're not just developing a hotel, but a relationship with the entire Hilton Family of Hotels. Advantages like our friendly corporate staff, central reservations system and award-winning Hilton HHonors® guest reward program make Embassy Suites Hotels a brand you'll want to stay with for a long time.
The information presented may have changed since first published. We recommend that you always verify fees, investment amounts and offers with the business opportunity directly prior to making a decision to invest.
1. What training and ongoing support do you provide?
You want to know what happens after you pay the initial fee. A strong franchisor provides comprehensive pre-opening training, site-selection help, operational playbooks, and continuous assistance with marketing, technology, and supply chains.
2. What is the total initial investment, and did actual startup costs match the estimates in Item 7 of the FDD?
The Franchise Disclosure Document (FDD) lists estimated startup costs in Item 7, but real-world expenses can run higher. Asking how closely current owners tracked to these estimates reveals if you need extra working capital or if hidden fees exist.
3. How do royalties and local/national marketing fees impact profitability?
You need to understand ongoing financial obligations-such as monthly royalty percentages and ad fund contributions-and evaluate whether the brand value and support justify cutting into your profit margins.
4. What are the common challenges new franchisees face, and how do you help them overcome them?
Transparent franchisors will openly discuss real hurdles like local competition, tight labor markets, or supply chain bottlenecks, and show you the exact playbook or field support they offer to solve them as well as allowing you to speak with other franchisees.
5. How many franchise locations have closed or left the system in the past few years, and why?
High turnover, store closures, or quiet franchise exits are major red flags. This question measures system stability, territory health, and whether the corporate team addresses struggling owners or lets them fail.
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