If you are looking for information on the Computer Troubleshooters franchise business opportunity, Computer Troubleshooter franchises or Computer Troubleshooters franchising, then you have come to the right place.
Computer Troubleshooters is the world's #1 provider of onsite computer services and IT consulting to small businesses and home users.
Each "CT" provides a comprehensive range of local services either directly or through our support network, including:
The potential market for on-site computer services is huge. Almost all small businesses and home offices use computers and depend on them to be working properly. They do not have the skills, the time, or the desire to do their own computer service, repair, and upgrades and they don't generally have the expertise to implement emerging new technologies such as Voice-over-IP, Secure Wireless networking, or Telecommuting solutions. That puts us right in the middle of one of the most needed and fastest growing industries in the world.
Our competition comes from both national chains, such as Geek Squad or Firedog, as well as local "mom-n-pop" independent computer service firms. Our experience shows that customers prefer the knowledge and accountability of a locally owned firm, but they also like the credibility and reliability of a nationally known brand. Computer Troubleshooters franchisees offer them the best of both worlds.
To help our franchisees be the best in the business, Computer Troubleshooters provides extensive training and support, as well as vendor and national customer partnerships.
Here are just some of the benefits you'll receive as part of Computer Troubleshooters:
"Now as I look back on my decision to join Computer Troubleshooters I don't have a single regret. They have helped me every step of the way. They are much more than a Franchisor. They care whether or not I am doing well. Ideas flow freely, you can agree or disagree everyone is heard. I came from the Corporate World and had never experienced anything like this."
Being in business for yourself not by yourself
"truer words have never been spoken."
Denise Farag, Computer Troubleshooter since 2002
The information presented may have changed since first published. We recommend that you always verify fees, investment amounts and offers with the business opportunity directly prior to making a decision to invest.
1. What training and ongoing support do you provide?
You want to know what happens after you pay the initial fee. A strong franchisor provides comprehensive pre-opening training, site-selection help, operational playbooks, and continuous assistance with marketing, technology, and supply chains.
2. What is the total initial investment, and did actual startup costs match the estimates in Item 7 of the FDD?
The Franchise Disclosure Document (FDD) lists estimated startup costs in Item 7, but real-world expenses can run higher. Asking how closely current owners tracked to these estimates reveals if you need extra working capital or if hidden fees exist.
3. How do royalties and local/national marketing fees impact profitability?
You need to understand ongoing financial obligations-such as monthly royalty percentages and ad fund contributions-and evaluate whether the brand value and support justify cutting into your profit margins.
4. What are the common challenges new franchisees face, and how do you help them overcome them?
Transparent franchisors will openly discuss real hurdles like local competition, tight labor markets, or supply chain bottlenecks, and show you the exact playbook or field support they offer to solve them as well as allowing you to speak with other franchisees.
5. How many franchise locations have closed or left the system in the past few years, and why?
High turnover, store closures, or quiet franchise exits are major red flags. This question measures system stability, territory health, and whether the corporate team addresses struggling owners or lets them fail.
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